FAQs and Troubleshooting

What version of the VICC mobile app am I running?
Navigate to VICC > Menu Select Show Version Version  will be shown as follows
Mon, 17 Feb, 2020 at 12:44 PM
Are messages visible to all Admin users?
Message is visible to Admin users according to their repected Group that the Admin users is assigned.
Mon, 17 Feb, 2020 at 1:19 PM
Can a new member to a Group Message view history?
Yes, a New Member with correct premission can view Message History
Fri, 14 Feb, 2020 at 3:04 PM
Mobile App Log-In Troubleshooting
Step 1:  Make sure you have the correct Domain. Step 2: Make sure that the Email and Password are valid and correct. Step 3: If Step 1 and Step 2 ...
Mon, 17 Feb, 2020 at 4:43 PM
How does location tracking work?
    From numerous tests the typical GPS receiver will achieve an accuracy of 1-5 meters. Unfortunately assisted-GPS accuracies have not been studied nearly ...
Mon, 17 Feb, 2020 at 1:19 PM
How do I check mobile permissions?
For IOS User nagivate to Settings on IOS Devices and Select VICC For Android devices Navigate to Setting > App Permissions > VICC ...
Mon, 17 Feb, 2020 at 12:49 PM